Zermatt is car-free. Guests arrive by train or taxi from Täsch. Once you are on the way, please call us on +41 79 667 56 02 and we will order the electric taxi for you. The taxi will collect you from the train station or taxi terminal in Zermatt and take you to Chalet Nepomuk. If you stay three nights or longer, the taxi transfer on arrival- and departure-day are offered by us. A CAT transporter will bring your luggage the last few metres to the house.

The apartments are equipped with the following items (you can order more free of charge at any time):

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• Shower gel

• Shampoo

• Body lotion

• Soap

• Toilet tissue

• Hairdryer

• Nespresso coffee capsules

• Various spices

• Cooking oil

• Wood and lighter for fireplace

If you would like to have a cosy night without the children, we'll organise a babysitter.

We wash and iron your private laundry. Charge: CHF 50 per load. There is no charge if you do your own laundry. Special laundry and dry cleaning is done externally, the costs will be passed on to you.

We provide you with all the wood you need for your BBQ and fireplace. The wood we use is Swiss beech which has a good burn/heat ratio. Thanks to the wood shavings lighter, lighting a fire is easy.

If you have any urgent business to attend to during your holidays, we offer the following services:

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• Free WiFi internet access

• Fax service

• Printing (b&w, colour)

• Booking a conference room (outside Chalet Nepomuk)

• Writing, pasting, adhesion and cutting kit

If you would like to arrive to a well-stocked fridge, please notify us in advance and specify your shopping list no later than four days before your arrival.

Your shopping wish will be ordered at www.coopathome.ch/en. If you place the order by yourself, please inform us. Be aware, there are no deliveries on Sundays and Mondays.

Will you arrive earlier? Or would you like to spend your last day skiing? We will take charge of your luggage and have it transported to the station on request. If you enjoyed your stay so much that you want to come back, we will store your skis, boots, etc. for next time.

Each apartment has a Nespresso coffee machine and free coffee capsules.

Zermatt is car-free. All cars must be left in Täsch and the last part of the journey is done by Zermatt Shuttle or taxi. On request, we reserve a parking place including transport service with our friends at Parking & Taxi Christoph or at Taxi Fredy.

Our friends Marianne and Beni Perren at the 'Flexrent' ski rental shop offer our guests a 10% discount on ski and boot rental. The shop is located at the valley station of the Sunegga Bahn and has arranged an exchange with Dorsaz Sport at the Klein Matterhorn Bahn valley station. If you go to Flexrent, you can conveniently drop off your entire ski equipment in the evening and walk back home, or to your après-ski entertainment, in normal shoes. Your ski boots will be aired and dried over night.

Each apartment has its own high-speed WiFi network. Its is easy to log in, and use of the WiFi is free.

We are delighted that you are spending your holiday in Zermatt at Chalet Nepomuk. Please accept a small welcome gift and fresh flowers on your arrival.

Let us know if you need a free additional bed.

If necessary, we can offer a further double room for an additional charge. The room accommodates two adults and has the same furnishing and equipment as all other bedrooms at Chalet Nepomuk, including a directly accessible shower.

On request, we arrange for intermediate cleaning of your apartment once or several times a week. This is subject to a charge. All bookings of seven days and longer include one free intermediate cleaning. During the intermediate cleaning we also replace the bed linen and towels.